ROOT
About

We built ROOT because the tools we needed did not exist in Arabic

ROOT is a business systems company built in Palestine, developing SaaS products and custom software for businesses across the Middle East and North Africa.

The story

Built in Palestine

Every small and mid-sized company in this region hits the same wall: it grows a little, and the manual tools that once worked become the bottleneck. Then the choice narrows to two bad options — an expensive foreign system with a poor Arabic layer, or Excel and WhatsApp.

We started ROOT to build the third option. Arabic-native systems, designed around how shops, clinics, and schools here actually operate — not how software written somewhere else assumes they do.

We work without outside funding and build at the speed quality allows. Every product we have started as one real problem at one real client, then grew into a system others now run on.

Founders
01

Belal Jnena

Co-Founder & CEO

Leads product direction, sales, partnerships, and operations — and makes the final call on product, design, and content.

02

Osama Jnena

Co-Founder & CTO

Leads architecture and engineering — the foundations that let the systems run and scale without breaking.

How we work

01

Clarity before features

A system a staff member understands on day one beats one with a hundred features nobody opens.

02

Arabic is the origin

Not a language toggle in the settings. Language, direction, and reporting are Arabic from the first line of code.

03

We build for after delivery

These systems live for years. We write them to be updated and extended, not handed over and forgotten.

04

Measurable impact

If a system did not save time, money, or an error, it did not work. That is the only scoreboard.

What is next

We are expanding into the Gulf starting with Oman, and preparing TalabatCore as a self-serve product — sign up, configure it, and run it without waiting on our team. And we are starting to hire.

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live systems in production

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sectors we serve

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chat channels supported

Want to see this running on your business?

Tell us how you work and we will show you exactly how the system fits — no commitment.